Job Opportunities

Careers at TimberCam

At TimberCam, we design high-performance trail cameras built for real outdoor conditions — from wildlife research to property protection. Our mission is to make reliable, accessible, and durable outdoor monitoring tools that help people stay connected to what matters most.

Join us in building the future of outdoor surveillance technology.

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Customer Support Specialist

Location: Remote (US/International)
Contract: Full-time – Permanent

Key Responsibilities

• Respond to customer inquiries via email, live chat, and social channels

• Assist with troubleshooting, camera setup questions, and product guidance

• Manage order tracking, returns, and exchanges

• Coordinate with suppliers and logistics partners

• Keep FAQs, help articles, and documentation up to date

• Identify recurring issues and suggest improvements

• Contribute to an outstanding customer experience

Required Profile

• Previous experience in customer service (e-commerce preferred)

• Excellent written and verbal communication skills

• Strong sense of clarity, empathy, and problem-solving

• Highly organized and detail-oriented

• Fluent written English

• Ability to work independently and proactively

• Interest in outdoor gear, wildlife, or tech is a plus

Benefits

• Fully remote position

• Flexible working hours

• Opportunities for growth within a fast-expanding brand

Salary

Determined based on profile and experience.

To Apply

Send your CV and cover letter to:
support@timbercam.com

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Community Manager

Location: Remote (US/International)
Contract: Full-time – Permanent

Key Responsibilities

• Manage and grow TimberCam’s social media channels (TikTok, Instagram, Facebook, YouTube)

• Create engaging content related to wildlife, outdoor monitoring, and product features

• Interact with our community and respond to comments and messages

• Develop brand awareness and engagement strategies

• Collaborate on influencer partnerships and campaigns

• Monitor performance metrics and adjust content strategy

• Stay updated on social media trends and outdoor niche communities

• Help maintain a positive online brand reputation

Required Profile

• Proven experience in community management (preferably in e-commerce or outdoor niche)

• Strong writing and creative storytelling skills

• Good command of visual/video tools (Canva, CapCut, Premier Rush, etc.)

• Understanding of platform algorithms and content trends

• Proactive, organized, and capable of managing several tasks at once

• Strong communication and interpersonal skills

• Interest in wildlife or outdoor content is highly appreciated

Benefits

• Remote work and flexible hours

• Opportunity to grow with a rapidly expanding outdoor-tech brand

• Creative role with strong impact on brand image

Salary

Determined based on profile and experience.

To Apply

Send your CV and portfolio to:
support@timbercam.com

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Your Next Step

At TimberCam, every idea helps improve how people observe, protect, and understand the outdoors.
If you want to contribute to the evolution of modern trail camera technology, we’d love to hear from you.