The TimberCam Pro+ Trail Camera delivers advanced wildlife monitoring with upgraded imaging, wireless control, and enhanced night vision. Designed for hunters, nature observers, and property owners, this high-performance model captures 2.7K video, up to 24MP photos, and supports WiFi/Bluetooth connectivity for easy viewing and downloading directly to your smartphone.

With a 0.5-second trigger speed, 20-meter infrared night vision, and a durable IP65 weatherproof housing, the Pro+ offers reliable monitoring in forests, farms, and harsh outdoor environments. Its 2.0-inch color LCD and user-friendly menu make setup fast and intuitive.

Key Features

• 2.7K HD Video + Up to 24MP Photos for high-resolution wildlife imaging

• WiFi & Bluetooth Connectivity for quick mobile viewing and control

• 0.5s Trigger Speed to capture fast-moving subjects with minimal delay

• 20m Night Vision Range with 850nm infrared LEDs

• 60° Lens Field of View for focused and stable captures

• IP65 Weatherproof Housing for dependable outdoor performance

• 2.0" Color TFT Display for easy setup and playback

• Supports up to 32GB Micro SD Card (card not included)

• Operates in -4°F to 140°F (-20°C to 60°C)

• Runs on 4× AA batteries (or external 6V DC power, not included)

Specifications

• Image Sensor: 5.0MP CMOS

• Photo Resolution: 24MP / 20MP / 16MP

• Video Resolution: 1296P, 1080P, 720P, WVGA

• Night Vision: 2× 850nm IR LEDs (up to 20 meters)

• Trigger Speed: 0.5s

• Lens: 60° FOV with auto IR filter

• Screen: 2.0" TFT color display

• Connectivity: WiFi, Bluetooth, Mobile App

• Storage: Micro SD up to 32GB (not included)

• Standby Time: Approx. 6 months

• Power: 4× AA batteries or 6V/1A DC external power (not included)

• Housing: IP65 waterproof

• Operating Temperature: -20°C to +60°C (-4°F to 140°F)

Package Includes

• 1× Trail Camera Pro+

• 1× Mounting Belt

• 1× User Manual

Ideal For

• Wildlife and trail monitoring

• Farm, ranch, and property surveillance

• Outdoor research and field observation

• Home and garden security

• Long-term nature recording

 

Shipping Policy – TimberCam.com

Last updated: November 2025

This Shipping Policy outlines how orders are processed, packed, and delivered when purchasing from https://timbercam.com (“the Website”), operated by JOROOMOC PRO LLC.

By placing an order on the Website, you agree to the terms below.

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1. Processing Times

All orders are processed within 1–2 business days after payment confirmation.

Processing does not take place on weekends or US public holidays.

In case of high order volume, carrier delays, or inventory constraints, processing may take slightly longer. If this occurs, customers will be notified by email.

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2. Estimated Delivery Times

Once processed, your order will be shipped to the delivery address provided at checkout.

Estimated delivery time within the United States:
➡️ 3–7 business days

Delivery times are approximate and may vary depending on:

• shipping location

• carrier capacity

• weather conditions

• supply chain limitations

• remote/rural areas

These estimates are not guaranteed.

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3. Free Shipping

We offer free standard shipping on all TimberCam orders.

No additional delivery fees apply at checkout.
Local taxes or duties (if applicable) remain the customer’s responsibility.

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4. Order Confirmation & Tracking

After placing an order, customers receive an order confirmation email.

Once the package is dispatched, a second email containing tracking information will be sent (when tracking is available for the chosen shipping service).

Customers are responsible for ensuring their shipping address is correct.
Orders delivered to an incorrect address due to an error during checkout cannot be refunded.

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5. Delivery Issues

If a package cannot be delivered due to:

• incorrect or incomplete address,

• recipient unavailable,

• refusal of delivery,

the parcel may be returned to the carrier or to our warehouse.
Additional reshipping fees may apply if the customer requests a new delivery.

If the package is marked “Delivered” by the carrier but cannot be located, the customer must:

1. verify the mailbox, neighbors, or property surroundings

2. contact the local USPS/UPS/FedEx office

3. notify us within 7 business days

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6. Lost or Damaged Packages

If an item arrives damaged, customers must report it within 48 hours of delivery with photo evidence, before the product is used.

If the order is lost in transit, a replacement or refund may be issued once the carrier confirms the loss.
Claims for missing or lost packages must be filed within 15 business days of the expected delivery date.

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7. Returns Due to Delivery Issues

If a package is returned due to refusal, failure to pick up, or incorrect address, the customer may be responsible for additional reshipping costs.

For change-of-mind returns or unwanted items, please refer to our Return & Refund Policy.

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8. Contact Information

For any shipping or delivery inquiries, contact our support team:

📧 Support email: support@timbercam.com
📞 Phone: +1 (251) 551-7392

Return & Refund Policy — TimberCam (JOROOMOC PRO LLC)

Last updated: November 2025

TimberCam is a brand operated by JOROOMOC PRO LLC.
This Return & Refund Policy applies to all purchases made on timbercam.com.

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1. Return Period

You have 30 days from the delivery date to request a return.

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2. Return Eligibility

To be eligible for a return, the item must:

• be unused and unopened when possible,

• be in its original condition,

• include all accessories, cables, manuals, and packaging,

• be returned in protective packaging.

Used trail cameras or items showing signs of installation or outdoor exposure (dust, scratches, moisture, dirt) may not qualify for a refund unless they arrived damaged or faulty.

Products with missing parts or physical damage caused by misuse are not eligible.

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3. Non-Returnable Items

Returns cannot be accepted for:

• customized or modified products,

• items damaged due to incorrect installation, improper handling, or misuse,

• products returned without their original packaging,

• consumables (batteries, memory cards) if opened.

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4. How to Request a Return

To initiate a return, please contact:

📧 support@timbercam.com

Include:

• your full name,

• order number,

• reason for return,

• photos or videos if the item arrived damaged or faulty.

Once reviewed, our support team will provide return instructions and approval to proceed.

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Return Address

Unless another return center is provided by our support team, returns may be sent to:

JOROOMOC PRO LLC
2105 Vista Oeste NW
Suite E #3154
Albuquerque, NM 87120
United States

A tracking number is required for all returns.
Returns shipped without tracking may not be processed.

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5. Return Shipping Costs

Return shipping costs are the responsibility of the customer unless:

• the item arrived damaged,

• the item arrived faulty,

• or the wrong item was delivered.

Original delivery fees (if any) are non-refundable.

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6. Damaged or Incorrect Products

If your order arrives damaged or incorrect:

• contact us within 7 days of delivery,

• include clear photo or video evidence.

If confirmed, TimberCam (JOROOMOC PRO LLC) will:

• cover return shipping,

• send a replacement, or

• issue a refund.

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7. Order Cancellation

Orders may be cancelled before shipment for a full refund.
If the order has already been shipped, it must be returned according to this policy.

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8. Refund Conditions

Refunds are issued only after inspection of the returned item.
Refunds are processed via the original payment method.

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9. Refund Timeframe

Once the returned item is received and inspected:

• you will be notified of approval or refusal,

• approved refunds are issued within 3 to 7 business days.

Your bank or payment provider may require additional processing time.

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10. Consumer Rights

This policy does not affect any mandatory consumer rights under United States law or the laws of the customer’s state of residence.

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Contact

For any questions regarding returns or refunds:
📧 support@timbercam.com

Contact Us – TimberCam

If you have a question or need assistance with your order, our team is here to help.

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Contact by Email

For support, product questions, order information or returns, you can reach us at:

📩 support@timbercam.com

We usually respond within 24 to 48 business hours.

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Customer Support by Phone

📞 +1 (251) 551-7392

If our team is unavailable, please leave a message and we will return your call as soon as possible.

Hours:
Monday–Sunday, 8 AM – 8 PM (US Mountain Time)

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Postal Address

(Legal notices & return processing only — do not send products without approval)

JOROOMOC PRO LLC
2105 VISTA OESTE NW
Suite E #3154
Albuquerque, NM 87120
United States

Return instructions and the appropriate return center will be provided by email based on your location.

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Contact Form

You may also reach us using the contact form on the website.
Submit your message and contact details — our team will reply as soon as possible.

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Need Quick Help?

For common questions about orders, delivery, returns, warranties and tracking, visit our FAQ page available at any time on our website.

TimberCam is a brand operated by JOROOMOC PRO LLC.